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Ph: (03) 5686 2257

Terms & Conditions

TERMS & CONDTIONS

  • Preferred site/cabin number requests are subject to availability and are not guaranteed until check-in.
  • On booking a holding fee equivalent to the first nights accommodation is required to secure your accommodation. A booking is only confirmed once the holding fee has been received. 
  • During peak periods 50% of the booking price is required 30 days prior to arrival and is non-refundable. Refer to cancellation policy.  
  • Peak Period: December and January school holidays and Victorian public holiday weekends. 
  • Shoulder Period: April and September school holidays. Friday and Saturday nights from October to April for cabin bookings. 
  • Minimum booking periods may apply. One night stays may incur a surcharge. 
  • Tariffs for non-confirmed bookings are subject to change without notice. 
  • Maximum 4 adults per cabin or site and maximum 6 people per site. 

 

CANCELLATION POLICY

PEAK PERIODS: No refunds if less than 30 days notice given.  Otherwise a refund is given less $30 administration fee for cabin and site bookings. 

OTHER PERIODS: No refunds if less than 7 days notice given. Otherwise a refund is given less $30 administration fee for cabin bookings and a $15 administration fee for site bookings. No administration fee is charged if the deposit is put toward another booking within 6 months. Refunds will not be given for early departures.

 

DOG POLICY

You must advise us that you have a dog when booking.

  1. Dogs must be kept on a leash at all times.
  2. Dogs must not be left unattended in the park.
  3. Dogs are not permitted in any communal areas such as pool, games room, jumping pillow, camp kitchens or bathrooms. 
  4. You must clean up after your dog with a plastic bag and place it in the large bins.
  5. Dogs must not constantly bark or whine to annoy others.
  6. Dogs must be contained on the site and not have a long leash which allows the dog to move to other sites or other areas.
  7. You are 100% responsible for your dog at all times.

Thank you for your co-operation.

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